PU study measures libraries' service quality
Lahore: A book titled "User's Perceptions and Expectations of Quality Library Services: A Survey of University of the Punjab's Libraries," written by the Punjab University (PU) Main Library Senior Librarian, Alia Arshad, and Department of Library and Information Science Chairperson Professor Dr Kanwal Ameen has been published by the Verlag Dr Muller (VDM).
The purpose of this study is to measure the quality of service of academic libraries of a
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