Thursday, 13 June 2013
Student complaints rise by 25%: do higher fees mean higher expectations?
<IMG alt="Bristol University students" src="http://pakedu.net/wp-content/uploads/2013/06/wpid-Bristol-University-studen-010.jpg" width=460 height=276 itemprop="contentUrl representativeOfPage"> The rise in student complaints threatens the student experience and the reputation of UK higher education, says Rob Behrens. Photograph: Panacea Pictures/Alamy/Alamy<P>As the independent adjudictor for higher education in England and Wales, I recently hosted the
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